How to solve a problem with WinMLS?

Step 1. Search the help file: Open the help file (select Help Topics... on the Help menu or push F1). Then click the Search tab. Type a search word that is related to your question and click the List Topics button.

Step 2. Troubleshooting: The help file has a section you should check out named Troubleshooting and Known Issues.

Step 3. Recently discovered issues: Check out the latest discovered issues section on www.winmls.com (you may also search here).

Step 4. User forum: Post a question explaining your problem on our user forum at www.winmls.com.

Step 5a. Professional version support: If you have purchased the Professional version, please e-mail us for support. You may also call us if you have urgent needs, you find the telephone number at www.winmls.com.

Step 5b. Support on the personal version: If you have purchased one of the lower cost personal versions, support is given only at our user forum.

Note: If your license is lost, you need to purchase a new license.